You applied for a new IESCO electricity connection. Weeks pass. No meter, no update. That’s what the ENC tracking ID fixes — it’s a single code that shows exactly where your application stands, without a single office visit or phone call.
Here’s how to find it, use it, and fix it when it doesn’t work.
What Is an ENC Tracking ID?
An ENC tracking ID is a unique code IESCO assigns the moment you submit a new connection application. ENC stands for Electric New Connection — the digital platform IESCO uses to process every application from submission to meter installation.
The ID is generated automatically at submission and stays linked to your CNIC and application reference for the life of the request. IESCO operates under WAPDA, so this tracking system sits within the wider WAPDA framework, but you only ever need to deal with the IESCO portal.
How the ENC Tracking System Works
Think of it like a courier tracking number — you enter it, you see a stage, that’s it. The stages run in order:
- Application submitted — your request enters the system
- Initial verification — officials check your documents
- Site inspection — a lineman visits your location
- Demand notice issued — you receive a fee bill
- Payment received — the system confirms your transaction
- Meter installation — power is on
Each stage updates automatically; your job is just to check it.
How to Check Your IESCO ENC Tracking ID
Method 1 — By Tracking ID
Open the IESCO ENC tracking portal, enter your tracking ID exactly as received, and click “Check Status.”
Method 2 — By CNIC
Lost your tracking ID? Select “Search by CNIC” on the portal and enter your 13-digit CNIC. The system pulls up your application as long as the CNIC matches the one used at application.
Method 3 — By Reference Number
Use the reference number from your bank receipt or application center slip. Enter it in the reference-number search field and your status appears.
Keep all three (tracking ID, CNIC, reference number) saved somewhere — you may need whichever one the portal accepts that day.
IESCO ENC Portal Login Guide
Some checks need a login, others don’t.
- Go to IESCO’s official website
- Look for “ENC Login” or “Applicant Portal”
- Enter your registered email or mobile number
- Enter your password (use “Forgot Password” if needed)
- Log in — your dashboard shows all applications under your account
CNIC and reference-number searches usually don’t require login. A registered account just gives you a history view.
Common mistakes:
- Typing extra spaces before/after the tracking ID
- Assuming any DISCO portal works — IESCO customers can only track on the IESCO portal, not LESCO’s or MEPCO’s
- Forgetting the password instead of resetting it
ENC Application Status Stages Explained
- Application submitted — in queue, untouched yet
- Under review — documents being checked, typically 3–7 days
- Demand notice issued — your fee bill is ready to download and pay
- Payment received — bank confirmation received, system marked clear
- Meter installation pending — a team will contact you to schedule
If a status doesn’t move for over two weeks, call the IESCO helpline rather than keep refreshing.
Requirements to Track Your Application
You need at least one of:
- Tracking ID — sent via SMS/email after application
- CNIC number — must match your application record exactly
- Reference number — from your receipt or demand notice
One wrong digit in any of these breaks the search, so double-check entries before assuming there’s a system error.
How to Find Your Tracking ID If You Lost It
- Confirmation screen — check for a screenshot taken right after you submitted
- SMS/email — most connections trigger an automated message within the hour (check spam)
- Printed receipt — if you applied in person, the tracking ID is printed at the top of your slip
If none of these work, use the CNIC search — it will surface your tracking ID on the results page.
Common Problems & Fixes
Tracking ID not working
Check for typos first, confirm you’re on the IESCO portal (not another DISCO’s), and give it 24 hours after application before assuming it’s broken. Still failing? Call the IESCO helpline with your CNIC so they can verify manually.
“No record found”
Your application may not have entered the system yet — give it 2–3 working days. If it still doesn’t show, there may be a CNIC mismatch; visit the office with original documents.
Status stuck for weeks
Common causes are high application volume, missing documents, or a site-inspection backlog. Call the helpline, ask for the specific reason, and follow up weekly rather than waiting indefinitely.
How Long Does IESCO ENC Tracking Take?
Typical processing — from application to meter installation — runs 30 to 60 days, with status updates roughly every 5–10 days during that window. Checking itself is instant; the wait is in the processing, not the tracking. Delays are usually tied to document accuracy, site-inspection backlogs, or how quickly the demand notice is paid — pay late and the clock effectively resets.
Online Tracking vs. the Old Manual Process
Before ENC tracking, checking your application meant calling the office or visiting in person, with no way to confirm what stage you were actually at. The online system gives you a direct, evidence-based status check instead of relying on whoever picks up the phone.
FAQs
How do I check my IESCO ENC tracking ID online?
Go to the IESCO ENC tracking portal, enter your tracking ID in the search field, and click “Check Status.”
How do I check ENC status by CNIC?
On the same portal, select “Search by CNIC,” enter your 13-digit CNIC exactly as used on your application, and the system will display your current status.
What is an ENC tracking ID?
It’s the unique code IESCO assigns when you submit a new connection application, used to check your status at any stage until meter installation.
Why is my ENC tracking not showing any status?
Either the ID hasn’t been activated yet (give it 24 hours), there’s a typo in what you entered, or you’re on the wrong portal. If it persists, call the helpline with your CNIC.
What should I do if my tracking ID isn’t found?
Wait 2–3 working days in case the application hasn’t fully entered the system yet. If it still doesn’t appear, visit your IESCO office with original documents to check for a CNIC mismatch.
How long does IESCO ENC tracking take?
Full processing from application to meter installation typically takes 30–60 days, with status updates every 5–10 days.
How do I find my ENC tracking ID if I lost it?
Check your application confirmation screen, SMS/email (including spam), or your printed receipt. If none of those work, use the CNIC search to retrieve it.
Can I track my electricity connection application online in Pakistan?
Yes — IESCO and other DISCOs each run their own online ENC tracking portal where you can check status by tracking ID, CNIC, or reference number.




