Electricity problems can disturb daily life, especially when there is a sudden power outage, incorrect billing, or meter issue. For residents of Multan and nearby areas, knowing the MEPCO Multan helpline number is essential to get fast and reliable support.
This detailed guide explains MEPCO Multan customer care numbers, how to register complaints, emergency contact details, billing help, and step-by-step instructions to resolve electricity issues efficiently.
What Is MEPCO?
MEPCO (Multan Electric Power Company) is one of the largest electricity distribution companies in Pakistan. It supplies power to Multan division and surrounding districts, serving millions of residential, commercial, and industrial consumers.
MEPCO is responsible for:
- Electricity distribution
- Meter installation and replacement
- Billing and payment management
- Fault repair and maintenance
- Load shedding schedules
- New electricity connections
For checking your MEPCO electricity bill online quickly and easily, this article provides step-by-step instructions: How to Check MEPCO Electricity Bill Online.
MEPCO Multan Helpline Number (Official)
The MEPCO Multan helpline number allows consumers to report complaints and get support without visiting the office.
📞 MEPCO Helpline Number (24/7)
0800-63726 (0800-MEPCO)
This toll-free number works across Pakistan and is the fastest way to lodge a complaint related to:
- Power outages
- Line faults
- Transformer issues
- Voltage fluctuations
- Billing complaints
MEPCO Multan Complaint Numbers (Local Support)
For faster regional assistance, MEPCO also provides local complaint offices in Multan.
🏢 MEPCO Multan Office Contact
- MEPCO Customer Care Center Multan
- Phone numbers may vary by subdivision (Urban, Cantt, Shujabad Road, Bosan Road, etc.)
👉 Tip: Always keep your 14-digit reference number ready when calling.
If you don’t have your reference number, you can still check your electricity bill using this guide: Check MEPCO Bill Without Reference Number.
Common Issues You Can Report Using MEPCO Multan Helpline Number
The MEPCO helpline is designed to handle all major electricity-related problems.
🔌 Power Failure Complaints
- Complete electricity shutdown
- Area-wide load shedding
- Transformer failure
- Line breakage
💡 Voltage Problems
- Low voltage
- High voltage damaging appliances
- Fluctuating power supply
🧾 Billing Issues
- Incorrect electricity bill
- Overbilling complaints
- Meter reading errors
- Duplicate bill correction
⚡ Emergency Situations
- Live wire incidents
- Fallen electric poles
- Sparks or fire hazards
How to Register a Complaint on MEPCO Helpline (Step by Step)
Registering a complaint through the MEPCO Multan helpline number is simple.
Step 1: Call the Helpline
Dial 0800-63726
Step 2: Choose Complaint Category
Select the issue type (power failure, billing, meter issue).
Step 3: Provide Reference Number
Share your 14-digit MEPCO reference number.
Step 4: Note Complaint Tracking ID
Always write down the complaint number for follow-up.
Step 5: Follow Up if Needed
If the issue is not resolved within time, call again using your tracking ID.
MEPCO Multan Online Complaint Methods
MEPCO also offers online and digital complaint systems for customer convenience.
🌐 MEPCO Online Complaint Portal
Consumers can register complaints through the official MEPCO website.
📱 SMS Complaint Service
In some cases, complaints can be registered via SMS (availability may vary).
🏢 Physical Complaint Centers
Visit the nearest MEPCO customer service office in Multan for complex issues.
MEPCO Multan Emergency Helpline
For life-threatening situations, do not delay.
🚨 Emergency Complaints Include:
- Electric shock risks
- Fire caused by wiring
- Broken live cables
📞 Call MEPCO Multan helpline number immediately to prevent accidents
MEPCO Multan Office Address
If phone support does not resolve your issue, you can visit the MEPCO office.
🏢 MEPCO Headquarters Multan
- Location: Multan, Punjab
- Timings: Monday to Friday (Office Hours)
Bring:
- CNIC copy
- Electricity bill
- Complaint reference number
New Electricity Connection in Multan (MEPCO)
MEPCO provides new connections for:
- Residential houses
- Shops and commercial units
- Industrial units
Curious about how much 200 units of electricity cost in Pakistan? This article explains it clearly: 200 Unit Electricity Bill in Pakistan.
Documents Required:
- CNIC
- Property ownership proof
- Wiring test report
- Application form
You can inquire about this process using the MEPCO Multan helpline number.
Load Shedding Information – MEPCO Multan
Load shedding depends on:
- Weather conditions
- System load
- Area type (urban / rural)
You can confirm:
- Scheduled outages
- Unexpected shutdowns
- Maintenance timings
📞 Call MEPCO customer care or check official announcements.
If you want to save on your electricity bill, learn practical tips from this guide: Tips to Reduce MEPCO Bill.
Tips for Faster Complaint Resolution
Follow these practical tips to get quick service:
✔ Always keep your reference number ready
✔ Clearly explain the issue
✔ Note complaint ID
✔ Avoid repeated complaints for the same issue
✔ Call during normal hours if possible
Why MEPCO Helpline Is Important for Multan Residents
Electricity is essential for homes, businesses, hospitals, and industries. The MEPCO Multan helpline number ensures:
- Fast communication
- Transparent complaint tracking
- Emergency safety support
- Consumer rights protection
Final Words
The MEPCO Multan helpline number is the most reliable way to report electricity complaints, billing issues, emergencies, and service requests. Instead of visiting offices repeatedly, one call can save time and effort.
Always use official channels, keep your reference number ready, and follow up politely if required. This ensures quick resolution and better service quality.
For a step-by-step guide to check your MEPCO bill using your reference number, read: MEPCO Online Bill Check with Reference Number.
If you want to know the power consumption of a 1.5-ton inverter AC per hour in Pakistan, this post gives you the exact numbers: 1.5 Ton Inverter AC Power Consumption Per Hour in Pakistan.
